Oil & Gas


The use of natural gas as a fuel source in urban areas has gained popularity in recent years due to its cost-effectiveness, efficiency, and environmental benefits. The City Gas Distribution business has thus become an important part of the energy sector, and several companies are now actively involved in this business.

City Gas Distribution (CGD) companies are into retail and distribution of natural gas especially in urban areas through a network of pipelines to provide gas to households, and commercial and industrial consumers. The CGD business involves setting up pipelines, distribution networks, and retailing of natural gas in various forms such as Compressed Natural Gas (CNG) and Piped Natural Gas (PNG)

Use Cases

Digital Payments

Our Digital Bill Payment Collection application enables Oil & Gas Distribution companies to collect bill payments through various Interfaces viz. cash collection counters, web applications, mobile apps, bill payment machines, Village Level Entrepreneurs (VLEs)/suvida kendras, post offices, Bharat Bill Payment System (BBPS), Unified Payment Interface (UPI), Point of Sale (PoS) terminals, bank interfaces viz. ATM, phone banking, internet/mobile Banking, etc. It integrates various interfaces as a single service and supports various payment instruments viz. cash, cheque, draft, credit cards, debit cards, net banking, NEFT, RTGS, and money wallets.

Meter Reading, Bill Generation and Bill Distribution

Our Meter Reading and Bill Distribution/Spot Billing application enable gas distribution companies to capture meter readings through Optical Character Recognition (OCR). This application enables gas distribution companies to generate and issue utility bills accurately and on the spot. In addition, this application captures the geo-coordinates of the consumer premises and also enriches the consumer GIS database.

Customer Relationship Management/Revenue Management

Our Customer Relationship Management application for oil & gas distribution companies to provide an integrated platform that covers all the business processes viz. customer acquisition, customer onboarding/projects, metering, billing, collection, disconnection/reconnection, customer services, operation and maintenance, contract management, e-measurement, fire & safety, management information system, etc.

Digital Media Listening, Amplification and Sentiment Analysis

We help Oil & Gas Distribution companies to listen to various news agencies and social media platforms to collate news/stories in real-time related to the oil & gas sector/dignitaries/ influencers to measure the effectiveness of their campaigns, identify potential issues and emerging trends, track sentiment, and engage with customers in real-time. In addition, we also have expertise in social media amplification which enables oil & gas distribution companies to use social media platforms to amplify a message or content to a wider audience.

Vigilance activities

Our Vigilance application aids vigilance officers to identify and localize occupants with a high degree of suspicion to be involved in fuel theft through Artificial Intelligence and Machine Learning algorithms, capturing particulars of vigilance checking reports, collating evidence, carrying out the provisional and final assessment of theft, monitor recovery and registration of First Information Report (FIR) with the concerned police station.

Customer Services

Our Customer Services application provides a web and mobile interface for consumers to seek various consumer services so as to provide reprieve to the consumers from multiple visits and harassment. It provides access to various services viz. view current/historical bills, make payments toward gas bills or demand notices, view receipts, view consumption patterns, average consumption, register a complaint, check complaint status, new service connection, meter change, name change, category change, bill correction, disconnection, reconnection, shifting of service connection, report theft, etc.

Safety Work Permit or Permit to Work

Our Safety Work Permit (SWP) or a Permit To Work (PTW) application provides a mechanism to analyze and identify risks associated with high-risk work activities so as to mitigate those risks and avoid accidents. It enables companies involved in oil & gas exploration to manage high-risk work activities related to the operation and maintenance of their infrastructure safely.

Content Management Systems (CMS)

Our Content Management Systems (CMS) applications allow oil & gas distribution companies to manage, organize, and publish content across multiple channels. With a CMS, companies can easily create, edit, and publish content on websites, blogs, social media, and other digital platforms. CMS allows content to be easily searchable and accessible, making it simpler to share and repurpose content across different channels. We work with various CMS platforms including WordPress, Drupal, Joomla, and more. We work closely with companies to determine the best CMS Platform for your requirements, and we will ensure that your website is responsive, easy to use, visually appealing, and optimized for search engines.

Products Offered


Bhugtaan is a comprehensive Digital Bill Payment Collection application Read More


BillRight is a MRBD/Spot Billing application Read More


Engage is a Customer Relationship Management application Read More


Sentify collates News/Stories from Digital Media and conducts Sentiment Analysis Read More


TheftGuard identifies suspected occupants involved in theft and conducts asesment Read More

Urja Sathi

Urja Sathi is a customer services application Read More

Work Permit+

Work Permit+ is an automated Safety Work Permit System to ensure worker safety Read More

Success Stories